Perfect safari and guide
David was on time and cautiously friendly when we arrived. It did not take long for him to warm up to us and we had a wonderful safari across Northern Tanzania because of him. David is excellent at understanding animal behavior. Many times he anticipated what was going to happen, so put us in the right spot to view something special. He obviously loves finding and watching animals and we were tireless customers. He never lost energy for the job even though we were on some long days. He is an excellent driver and we felt very safe with him in all kinds of conditions. He had the vehicle impeccably ready for us and was very ready to provide us with the experience we sought. We had several good laughs and there was a lot of joy in seeing David delighted with something. I imagine he is quite the story teller.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”