Raymond: All round good sport
Ray was exceptional in service and knowledge as well as being an all round good sport. He was aways on time, (even when we were not :-)). He was an excellent driver and took the time to think through various obstacles that came up and then make a decision based on his experience and it seemed to work out without any problems. He could be a little reserved at times but he has a 9 year old daughter and a 3 year old son, as well as his wife is in nursing school and away from their kids, so I appreciate that he misses his kids. It made our experience and connection more real and not just about seeing wildlife. Overall, I was pleased with his performance as a guide.
“Excellent staff. Casey was extremely responsive in planning the trip. I had certain things I did and didn’t want to do, he tailored our experience accordingly (and with keeping our budget in mind). The trip was perfectly proportioned, mostly because of him. Our guide on the ground, Wilfred, spent 12 days with us. We couldn’t have asked for someone better. We became comfortable companions, easily sitting together in silence over long drives or telling stories during dinner. He didn’t wait for us to ask something, he anticipated our needs. When he saw we didn’t finish our lunch boxes, he asked us what we liked and didn’t like. He made sure to relay the information to the hotels and we finished out lunches going forward. He saw I had an itch to get into the Wildebeest migration. Even though it was far away and our chances of finding it could be small, he made sure it happened. The staff set everything apart, especially when we compared it to our tour companies we saw in the area.”