Superb guide, attentive to everyone’s needs!
Our safari guide, David, was fantastic! It would be difficult to overstate how much he enhanced our experience! He was well-versed in animal behavior and knew where to look for animals. He had good rapport with fellow guides, so he received helpful information on animal locations. He knew how to make every day exciting. He has a great sense of humor. But what stood out most is his kindness. He was interested in each member of our group of 7 (including 3 teenagers) and did whatever he could to ensure each of us enjoyed every day.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”