10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“It was excellent! The pre-trip planning with Karen was great and she and/or Allison promptly answered my many questions at various points prior to our actual trip. Also, Karen was extremely helpful in making our final day in Tanzania as comfortable as possible – she arranged for us to spend the afternoon in the Arusha Access 2 Tanzania day room. Our transport guide for the day, Haji, brought us a wonderful selection of Tanzanian food for lunch! He as well as Stella and the A2T staff were very nice and welcoming! Our safari guide Noel was such a good man and an excellent guide. He was thrilled to learn that we had requested him at the recommendation of my friend, and he didn’t disappoint. I don’t know how anyone can navigate the unmarked Serengeti roads like he did. He made sure that we were comfortable, safe, and had everything that we needed. During the trip, another A2T guide, David, and his 2 passengers (whom we previously met during the village tour) invited us into their land cruiser to watch the wildebeest crossing because they had a better position. We really appreciated that!”