10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Wonderful!! From the first inquiry until our departure from Kilimanjaro Airport every detail was taken care of. The interaction prior to the trip answered all our questions so we felt very prepared and knew what to expect when we arrived and during the safari. Our guide, Willy, was amazing.”