Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Overall we could not be more impressed with Access 2 Tanzania. From the moment I contacted Karen I felt her enthusiasm. She was available when we had questions, well organized, and prepared us for the trip. Once we were there we were greeted by David, our guide, and he provided us with an experience of a lifetime. Our accommodations were great, very comfortable and service was perfect.”