10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“We had a fantastic experience throughout the planning process and during our Safari. It was clear from the start how knowledgable Karen was. The attention to detail to ensure we had the best possible experience was obvious and much appreciated. I had full confidence going into our Safari that we had picked the right company to give us exactly the Safari experience we were looking for.”