10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“We had a fabulous adventure. We saw so many animals in the Ngorongoro Crater and Serengeti. Our guide Willy helped us see so many things. His knowledge base for the areas and the animals was great. He anticipated animals coming into the area, mating and where we may see the animals. He used my camera to help focus in on the areas when we were struggling to see the animals (mostly in trees). The pre-trip emailed information, videos, etc. were helpful.”