Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Outstanding! Better than I could have wished for. Karen worked with me to assure the lodging and excursions were well-suited for our desires. I also found the pricing to be more than acceptable; in fact, lower than the other 3 advisors who sent me proposals.
I am also impressed by your involvement with Project Zawadi; it helps the visitors feel like they are helping support the community.”