Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Overall, we felt that Access 2 Tanzania provided a great service in the vacation planning process, in that everything was taken care of from the moment we stepped into Tanzania. We also felt very prepared going in about what we should expect and what we should bring. The multiple calls helped to reassure us that we weren’t wasting money.”