Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Incredible. If you’re planning a safari, look no further—Access 2 Tanzania delivers a truly exceptional experience from start to finish. The company is both highly professional and refreshingly personal. We loved that we had a single point of contact throughout the process—Karen, the owner—which made planning seamless and stress-free. Communication was excellent; they were always available for questions but also consistently one step ahead, guiding us through everything from visas to immunizations. Their client-first approach was clear in every interaction. The accommodations they selected for us were outstanding, and early in the process we appreciated being able to explore different options and costs to find what worked best for us. We felt supported, informed, and excited every step of the way.”