Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“I have found my interactions with the company , excellent , Casey was professional and very good at directing us in our itinerary, it is difficult from Australia with no previous knowledge of East Africa to understand what will work well for our family. We enjoyed the exposure to many different areas of Tanzania.
Our guides were friendly, lovely at supporting us and assisting with any small problems. Dave’s knowledge was exceptional and he found us all the usual animals but also was great at directing us to take a better photo or find me that amazing tree.
The suggestion to travel to Rwanda was fantastic and we would highly recommend this to families and others travelling. Norbert was lovely and we enjoyed the exposure to his incredible country.
We loved our time in Tanzania and Rwanda and would highly recommend Access 2 Tanzania.”