Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Excellent planning and preparation. So many things could have gone wrong. Thanks to Access 2 Tanzania’s tireless work in paying attention to detail everything worked very smoothly. From the time we met Maningo at the airport in Kilimanjaro till we took off in a 14 seater airplane from the Serengeti plains there was not one snafu. We were greeted at every camp site by someone who knew who we were. We were given lodging instructions and checked in with out a problem. The food was very good and even though we ate salad greens no one got sick. Our driver/guide, Maningo always had bottles of water for us on game drives. Maningo washed the land cruiser every night so we never had a dirty vehicle.”