Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Very friendly, and accommodating. Casey and my Grand daughter Tessa handled the final itinery based on my Safari/travel requests/requirements. IE: The Great Migration-Authentic Masai life-No travel into large cities-Big 5- and as many varieties of animals to view as possible. Mostly a rustic/rural trip. Casey followed thru with the above and fit all within our budget and time frame.”