Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“We were really pleased with A2T’s communication. They returned our phone call on a weekend and we had an itinerary a few days later. Casey was able to accommodate our four children (ages 10 and under) and that’s quite a feat! We read testimonials on TripAdvisor and pored over the A2T website as we became more excited about our trip. Casey spent a lot of time on the phone with us as we made travel decisions and sought advice on everything from what to pack to the timing of our international flights!”