Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Our overall impression is A2T is a well organized, well run, and quality organization that cares for their customers, the Tanzanian community, and its employees. I was very impressed by the prompt response of my initial inquiry, (which was on a Saturday and I received a call back almost immediately) the pre-planning and pre-trip calls as well as the collaboration in preparation for our safari. The quality of our guide was great! We also appreciated the quality and cleanliness of the safari vehicles.”