Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Karen was very helpful in designing our trip and helping with planning: there was hardly anything for us to do in preparation! And our guide Said was a skilled naturalist as well as a capable driver. We came across washed out roads twice in our trip, and Said had no trouble getting us through AND helping others who got stuck!”