Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Outstanding in every way. The entire organization was professional, responsive, and informative from the first phone conversation until the final good byes at the airport to come home. Casey delivered on everything that was requested, augmented and improved the vaguest of ideas, and ensured that every detail was seen to. And David – how can I speak kindly enough about someone who meant so much to our family and whose prowess, patience, and personality literally made dreams come true? Exceptional work on the part of everyone at A2T.”