Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“I am very happy with Access 2 Tanzania. When initially planning our safari and talking with various travel agents/safari companies, it became very clear to us that Access 2 Tanzania was the right company for us to work with. Casey was very informative and spent a lot of time with us in answering questions and planning our itinerary. While in Tanzania, everything fell in line perfectly without issue. From the moment Wilfred met us at the airport until our departure time, we felt well cared for. I feel like Access 2 Tanzania is a well run company that is focused on giving their clients an exceptional experience.”