Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“All of our experience with Access 2 Tanzania was top-notch. Everyone we dealt with was very responsive, congenial, thorough, helpful, and ensured our experience would be the very best possible. The guide selected for our safari, David, couldn’t have been a better fit for our family. He saw to it that every day and every experience was enjoyed.
The lodging was wonderful! Our choices proved to be right on target. The only exception was the last tent lodge whose food was just adequate. Also, the director was not as friendly as the other locations clearly were. However, the service staff was great.
I would give Access 2 Tanzania a rating of “10” on a rating scale of 1 to 10.”