Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Karen did a wonderful job with our itinerary. We exchanged very many emails over many weeks before we arrived at the final version and all the time Karen was very responsive. Within Tanzania the organisaion was just as efficient. On the few occassions the unexpected occurred we found the people on the ground very attentive and quick to respond. A2T’s expert and personalised service gave us the experience we had dreamed of.”