10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Excellent. From the beginning, Karen helped us design a custom trip that fit our interests. For example, my partner is very interested in birds. We got birds. We were interested in avoiding crowds. We did, as much as possible. And the choice of Mkomazi was ideal. There were remarkably few glitches along the way, and Joachim addressed each of them with calm professionalism. The trip was as close to perfect as we could have imagined. From Karen’s initial consultations to Joachim’s expert guiding, we could not have asked for more.”