Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“Access 2 Tanzania was fabulous, accommodating, and kind. Casey planned our trip but he also served as a therapist to us in some ways! My husband was nervous to travel to Africa, especially with our two kids but Casey spent a great amount of time walking us through everything and assuring us that we would be safe and that anything we needed would be taken care of. Casey was also always available for every crazy and detailed question we had. He was extremely patient with us and we thoroughly enjoyed all of the detailed information he provided us. It made us feel so much more relaxed about the trip.”