Diane S. (USA)

“Fabulous! We were able to configure our trip exactly how we wanted! I really liked the personal service of a planning telephone call as well as the pre-departure call. We could ask all of our questions and get them answered immediately. I really liked the northern circuit we took with 2-3 nights at three different places. We were able to settle in a little bit and do the parks justice. The lodging chosen for us was excellent. I felt it was a good value for the price. It was not the least expensive or most expensive, but a good value for a private trip for our group of 5. It was exactly the experience we were hoping for in a safari.”

Terence W. (Hong Kong)

January 19, 2015

“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.

Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.

Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”