Terence W. (Hong Kong)
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”
“From start to finish, Access 2 Tanzania exceeded all our expectations. The entire experience was incredibly well-organized and every detail was thoughtfully planned. Wilfred, our guide, absolutely amazing. He was knowledgeable, professional, passionate and made each game drive exciting and memorable. We felt safe, cared for, and truly immersed in the beauty of the wildlife. Seeing all of the Big Five was a highlight of a trip that we will never forget. Highly recommend this company for anyone looking for an authentic and unforgettable safari experience.”