“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”
“Outstanding. We have recommended you to all of our traveler friends. We cannot recommend Access 2 Tanzania highly enough. They were referred to us by a friend and we were immediately attracted by the nonprofit component of the company that supports education for Tanzanian children in need. Casey helped us over several phone sessions and email exchanges to put together the perfect trip for our needs. Our guide, Joachim, was a wonderful companion and friend throughout our 12 day safari. He ensured that we saw everything that we could possibly have seen far beyond our best expectations, including lions, cheetahs, and leopards with cubs and with kills, tons of elephants, giraffe, zebras, hippos, antelopes of various kinds, and every other imaginable animal. We were able to witness the migration of the wildebeasts across the Mara River from Kenya and on throughout the Serengeti in their long lines, stretching from one horizon to the other. He was also extremely helpful in aiding us in finding and identifying the many, many birds of Tarangire, Ngorongoro, and Serengeti, which was of particular interest to us. A2T provided us with an amazing experience and we would definitely use them again and highly recommend them to others.”