Top-notch customer service and extraordinary guiding.
10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“A2T brings a level of professionalism to every aspect of the safari trip preparation process. We asked for a number of specifics (bean bags for the cameras, an extra battery to power a CPAP) and all was in order in the safari vehicle when we got there. David was asking why we went with A2T and I mentioned using some of these questions to sort through almost 2 dozen tour operators that I contacted on the way to choosing A2T. Having so much information available from A2T at every step of the process, including how to fill out the visa forms (and a link to the form), how much cash to bring for various things, how to pack, etc. makes what is otherwise a complicated and somewhat atypical trip to prepare for very straightforward. Karen spoke with us about why one would wish to choose one versus a different lodge and we found that each one brought a unique, wonderful experience on our trip.”